I've made the calls, just to confirm that these accounts are infact changing vendors. So far the 3rd and 4th biggest ones are changing. The 3rd largest account was 2 fairly large stripmalls, about 4.5-5 hours per week, full service, total account was worth about $13,000 for the year, gross. I'd been doing these since 1996. I lost them over $20 per month per unit, so $40 per month for 6 months, or $240 for the year. This from a company that is going to drive from 20 miles south of me, to do one of the accounts 30 miles north of me. The 4th biggest account, my YMCA dropped me because times are tough. Even though they accepted my bid last year before they even had any members, and now you can't even park in the 300 car parking lot because there are so many members. People are constantly parking on the street. I didn't raise my price at all on this account since I'd only had it a year. The 2nd biggest account that I THOUGHT I was losing, so far I still am, but I called today to confirm. The manager said "Didn't manager B call you back and ask if you wanted to resubmit?" I said no, no call. So manager A says "well, if you want to readjust your price, we'll reconsider". I said if I can have a 2 year contract, I'll drop my price to $65 per hour this year, and then $70 next year. This is the Wal-Mart I was trying to bump up to $75 per hour. Manager B then asked if that was the best I could do, and I said yes. She then said that company B that they're most likely going to go with, is at $50 per hour, but that company C is willing to do it for $43 per hour. I said that's just rediculous, that I haven't been at those rates for 10 years, and they agreed, but that's the way it's looking like it's going right now. If those companies can't meet the insurance requirements, then I could possibly still have the contract back. Sooooo... I'll now be readjusting my company. I know my niche market is smaller commercial properties, and will now have more time to target those, about 15-18 hours per week more time.