Just a friendly reminder to upsell your services at ever opportunity you get. Just the other day I was asked to trim some monkey grass for one of my customers, I know that another customer that lives down the street also has some monkey grass that will need to be trimmed, so I sent him a friendly email sorta like this... "Dear Bill Bob, One of my customers has asked me to trim their monkey grass and I'm going to be right down the street from your house, would you like me to trim your's while I'm at it? If you are, let me know and I'll let you know how much it will cost. Thanks" His reply? "Sure, go ahead" So even if a customer doesn't ask for a service, politely offer (DON'T force it) and they will often say "sure, go ahead". Anyone else have any neat upselling stories?