As some of you have read and helped me out already, I have ran into another problem on buying a mower. I have been in business for about 1 year with my partner (40 residential lawns) and we have always mowed with the 21" push mowers. This year I am wanting to buy a little bigger mower (36" small enough to get through gates) and he was all for it until he spoke with a friend who said he just sold his. My partner called this morning and said he wanted to stick with the 21" because he was worried about our customers getting upset with us tearing up the grass with the bigger mower. His friend said his 36" wb ferris tore the grass up like no other. What should I tell him to ease this fear? Are we just going to have to demo a unit before he will feel comfortable? I am wanting to grow the business and not kill ourselves doing it. I keep telling him that no one still pushes all their lawns with 21" mowers but he is a little scepticle. Thanks in advance!!!