Warranty on annual flower

Not sure if I posted in the right section.. My question is....does anyone here who plants annual flowers give a warranty with them?
Have a customer claiming months after we have installed them they didnt grow well so they are not paying for them...
We warranty perrenials, shrubs and trees but not annual flowers..
 

hort101

LawnSite Fanatic
Location
S.E. New England
How can you know that they watered appropriately?
Unless on irrigation shrubs trees and plants are hard to guarantee also

Do you maintain the annals?
 

Mudly

LawnSite Senior Member
Location
OH
I can’t think of anyone who warranties annuals especially if they weren’t hired to take care of them.
 
OP
C

Cisco's Landscaping Inc

LawnSite Member
I appreciate the responses, we take pride in our work but we have never guaranteed annuals, didnt know if maybe everyone else was giving a warranty.. This customer acted like we were strange for not giving one.. He decided to tell me three months after they are planted hes not paying for them..kind of irritating..
 

Greencuts518

LawnSite Fanatic
Location
Upstate New York
I appreciate the responses, we take pride in our work but we have never guaranteed annuals, didnt know if maybe everyone else was giving a warranty.. This customer acted like we were strange for not giving one.. He decided to tell me three months after they are planted hes not paying for them..kind of irritating..
He hasn't already paid for them?
 

hort101

LawnSite Fanatic
Location
S.E. New England
I can’t think of anyone who warranties annuals especially if they weren’t hired to take care of them.
I feel the same about trees shrubs and plants too

One time where I worked we planted a small window box for a customer
Not a full service customer so" under her care"

Two months later she called saying
They're DEAD

We go there they are bone dry like dust bowl dusty soil
My manager replaced them and said well youll have to water them this time:)
 

That Guy Gary

LawnSite Gold Member
Location
SW Idaho
I feel the same about trees shrubs and plants too

One time where I worked we planted a small window box for a customer
Not a full service customer so" under her care"

Two months later she called saying
They're DEAD

We go there they are bone dry like dust bowl dusty soil
My manager replaced them and said well youll have to water them this time:)
Idiot proof planter boxes in two words: See Dumbs.

No, it's one word. Sedums!
 

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