And we have had a great response from our customers with zero complaints. We made it voluntary and not mandatory and every single customer has sent an extra $2 per cut and a couple have sent an extra $10 to $20. I am attaching the document for you guys to see what we did. If you wish to use it and modify it to work for you I wont mind at all. I think this approach worked out alot better than just tacking on a surcharge or raising prices across the board because the customers are not being forced to pay it. EDIT: I tottaly messed up the thread title. It should read "requested"