Got a call today for a "repair" see pics below. Home owner says they bought the house 4 years ago and it was just installed, so everything was just fine. This is what it looks like now. They also mentioned that they are getting water in the basement as there is a slab underneath the stoop which was not properly sealed before the stairs were built. He also said that they might have built the steps over an existing stoop, which looks possible because some of the areas havent moved while all of the other steps have begun to tip foward.... We're going to give him a price to remove it all and start from scratch, which they will probably never go for but this is really beyond repair.. The only thing I will probably save are the steps leading up from the driveway. I threw a level on the just for the heck of it and they havent moved at all. What do ya think?