I have a few customers that seem to put paying me on the low end of their prioritys..... It drives me nuts that they ignore my bill and can't even give me a call or email to tell me they want to pay it later. I have talked to other lawn care guys and most say they just stop cutting until the bill is paid. My problem is I have never pushed for my customers to do contracts - I don't believe they are worth the paper they are written on - so the bulk of my business is on the per cut basis. If I just stop coming out, I loose money. I rarely don't get paid at all, it is just a few customers that are always a few weeks late paying or will let their bill rack up to 2 or even 3 months later before finally paying. The way I do my billing is at the end of a given month once I am done with all work in that month, I add up what I have done and the amount due and generate a invoice. I leave the invoice for the customer the next time I am out cutting and have a Due date on the invoice of usually 2 weeks later - typically the 20th to 25th of the month. I tell my customers as long as they pay their bill before I make the next months bill I am happy. But like I said I have some that let it go past that, some that will let it go 2 or 3 months past that and they build up a bill of several hundred dollars before sending me some money. What do you guys do??? I used to send out notices once a year that said I was going to add a 25$ late charge to the next bill to any accounts that did not pay by the due date. I had some customers get angry by this and I stopped sending out the notice and rarely add in a late fee these days. But I am thinking about bringing the late fees back. I got enough money in the bank that if these late paying customers wanted to just pay quarterly I would be okay with that. It is just the fact that they get the bill and ignore it that makes me mad.