OK, for you guys who's goal is to retain cutomers over a long period of time-what do you do? The lawn is dormant. No rain in sight. They refuse to water. Do you treat the lawn or do you skip or postpone the app? OK if you say it will help bring it out of dormancy when it rains, how about this scenario: you said that on the last visit-it is still dormant 6 weeks later-do you treat it or take the hit and skip/postpone it? Just curious.