It gets confusing. When he wrote the contract, he used someone else's number on the contract. He showed up to give me the written estimate, brought the men workers to my home in a company truck every day, handled every aspect of the patio contract from ordering the pavers to even saying "my company", and he was even telling his workers what to do, and how he wanted it done, and then collected the money. When the patio sunk in, he said the company he "worked for" closed down and that he was just a salesman for the company. He has since started another company with a family member and named it so strikingly similar to the other company that other people have thought the first company just moved. He is now doing work under that company name and number, and the state is doing everything they can to figure this out. Also, just as there are for Social Security Disability cases waiting to be heard in court, complaints through the DLLR are backlogged just as bad. In the meantime, I am out thousands of dollars, can't use the patio or stairs, and this guy is still doing work under that company name and his own license number (or maybe somebody elses - who knows), and even advertises that this company has been in business for 25 years!!! He plays with words and wording. The state immediately got involved and have helped tremendously, but there just aren't enough investigators and lawyers to do the paperwork, to oversee the hearings and then to take it to trial. Oh, I am assured that I will get some satisfaction, it is just the turn around time that kills a homeowner when they have paid thousands for something and then the work wasn't done correctly. Does this happen often when a bad contractor does horrible work, and then he shuts down the company, renames it, and does work under someone else's license number? I just didn't do my homework -- one day he will have to answer for this, and I will be there with a smirk on my face when they take his license, hopefully, if they haven't already. The DLLR immediately intervened, it is just the waiting period for a hearing date or mediation date, and in the meantime I can't have people over to use my pool.