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What is more important name or service

FFMED74

LawnSite Member
Location
Indiana
Here I am again asking silly questions, LOL. I have a simple one today, which is better name brand equiptment or good service. I am looking for the new front line mower line for Straight Way Lawn Care and some of the brands(exmark, hustler, dane) you all mention aren't very close to me, but there is a store who is close that has great service on what they sell. They have ferris and I know a lot of guys like the other brand they have, scag. What would you do? I don't here Ferric a lot when brands are mentined here? Why is that? They seem like very good equiptment, just a little high in price. TY all for your input.
 

DUSTYCEDAR

LawnSite Fanatic
Location
PA
ferris is a sponsor up top
they have a great product but there seem to be more exmark dealers than ferris so more people buy and use more exmarks
 

pcnservices

LawnSite Senior Member
Location
Beatrice, NE
Price + after sales service = Value for money
...I dont care whether it is a Ferris, Exmark, Encore or whatever brand
 

tx_angler

LawnSite Senior Member
Just like the last three posts said: SERVICE

That goes for YOUR business too: If you provide better than average service folks will find your name!
 
OP
FFMED74

FFMED74

LawnSite Member
Location
Indiana
That is what I am leaning toward, it just seems that some folks are dead set on their product line and that is all they see. I have within 10 minutes of the house 2 ferris dealers, 1 scag, 1 JD and 1 toro, I think. Now within 30 minute I have a lot of other dealers. My thought was that the closer best dealer with a good product beats a su[erior product 30 minutes away, just too much down time on the drive, imo.
 
OP
FFMED74

FFMED74

LawnSite Member
Location
Indiana
I have heard that the service is sub standard from others...don't know. Had a dealer in another area of town tell me that too, they both sold ferris, but the dealer way north of me said he would take his stuff to another ferris dealer not the deere/ferris dealer. I don't know. Trying to seperate the wheat from the chaff!
 
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