So here is the situation... Lady calls me for maintenance, aeration/overseeding on her lawn. I go out, look at the property and leave the estimate. Lady calls me back, says that my estimate is way to expensive. Keep in mind that I actually went under my minimum because it is a smaller yard and in the middle of 3 of my other properties. So, she tells me some story about her old "service" and I finally decide to drop the price $3.00 per cut...no big deal. I tell her I will check the property over the next couple of days and when it looks long enough to cut, I'll start. She agrees. We never came to an agreemeent on the aeration/overseeding. Couple of days go by and the lady calls back and asks me if I "have come to my senses about the aeration price." I tell her that is the minimum. She says that she has lots of people calling her that want to do it cheaper. I said, call them. She continues to try and get my price down , I refuse. Couple more days go by. She decides that aeration price is okay but seeding price is not. I tell her that I will be able to beat my orginal price because I HAVE ADDITIONAL CUSTOMERS WHO WANT THAT SERVICE AND CAN BUY IN BULK. (caps for a reason - I'll explain). She says fine, how much. I tell her I wasn't sure but at least 15-20% off. She says, lets do it. I tell her okay and that I will call her back with the final price. So, I go over today and aerate and seed. Same aeration price and 18% off orginal overseeding price. She said "let's do it" so I did it. Come to find out, she didn't want it done until I gave her the exact price. So she is calling me incompetent, telling me I ripped her off, asking me to guarentee that she will have a full lawn soon, etc. etc. etc. Tells me that I did it and she doesn't have the money for it. I told her I guess we misunderstood each other. I would have never done the property if I thought she didn't want it, or whatever. She tells me I din't misunderstand, I did it to rip her off. So, long story short, I am giving her 45 days to pay, she is still mad but wants me to continue maintenance. Here's my question...would you stick with this woman? I am thinking about just giving up the account. Everytime I talk to her she tries to talk me down, makes me feel like I have no idea what I am doing, etc. I just don't think it is worth it anymore.