LESS whining about the competition (whether from the kid next door or a national franchise or anything in-between. Whining won't make it go away. LESS bitching about PITAs. Lose 'em if you want,Keep 'em if you want just don't bi+ch about 'em. MORE info that makes what we do easier/more profitable. More things that impact the bottom line, like where to buy for less, effective advertising., more efficient methods and machinery.