so heres the deal, last week my leaf loader went down with a broken and worn out impeller. I over nighted a new one and had it up and running within a day. Fast forward to this week, been vacuuming all day and got to a yard that recently had tree work done. We vacuumed there for about 30 minutes with no problems. I left my worker vacuuming while i loaded the mowers and equip onto the trailer. Within a minute of walking away i heard a huge clunk and the vacuum started vibrating real bad. Long story short he sucked up an 8 inch by 4 inch chunk of oak wood and bent the brand new impeller. So i ask, what would you guys do? charge the customer for not picking up after the tree company? or ask the employee to pay for the $540.00 dollar impeller for the leaf loader? Im all ears!