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What would you have done?

Discussion in 'Lawn Mowing' started by MMLawn, Jun 25, 2004.

  1. MMLawn

    MMLawn LawnSite Gold Member
    Messages: 3,569

    This morning at 7:15AM right as I am beginning the day I get a phone call from a young gentleman that I gave a quote to for lawn care (cuttting only) about a month ago. Small yard $30. He nevers gets back to me. Well this morning he says that "he is in a bind and hasn't cut his grass in 3 weeks" and can I cut it. Sure, I say we do that area on Thursday's and we were just there in that subdivison yesterday. "oh he says. Well, like I said I'm in a bind can you cut it today" Well, maybe I can work you in. Will this be full lawn care on a regular weekly basis (keep in mind that is what my Price was also based on). He says "Oh, no not weekly at all just when I get behind" So I think okay you let it get 3 weeks behind which means it is probably 12-18" and topped out (Fescue) at this point and you only want me to clean up your mess and once I do I'll never hear from you again unless you miss another 3 weeks. So I say, no I am very sorry but without a committment of either weekly or bi-weekly (at an added ccost for Bi) I can't help you.

    Just curious, What would ya'll have done?
  2. all degree

    all degree LawnSite Senior Member
    Messages: 344

    You did the right thing. I may have tried to get the one time cut for $100. Around here the towns fine you if you do not cut your grass and a lot of people have summer homes and do not take care of them. (if they dont come down for weeks) I have people come up to me in a panic and ask if I can do it fast and I say sure for $150. (normal charge would be $30) About half say yes and I usually only spend 30 minutes.

    If they try to use you let them but make the PAY
  3. Remsen1

    Remsen1 LawnSite Bronze Member
    Messages: 1,020

    "One time" $60, "today" another $20 = $80
  4. grasswhacker

    grasswhacker LawnSite Gold Member
    Messages: 3,873

    Not worth ruining your equipment over. Tell him to try "Rent-a Goat" 1-877-WEGRAZE
  5. MMLawn

    MMLawn LawnSite Gold Member
    Messages: 3,569

    Yeah I though about at least doubling the price, but with the probable height I figured more wear on the blades that it was worth maybe. He was almost in a panic so I figure that he most have received a "letter" from the Home Owners Assc.
  6. DFW Area Landscaper

    DFW Area Landscaper LawnSite Silver Member
    from DFW, TX
    Messages: 2,116

    You did the right thing. Even when you charge more for these types of cuts, it's still not enough. You can't throw out a price that will sound fair to a home owner. They're thinking in terms of hair cuts...they're the same price whether their hair is long or short. They just don't understand how you can quote such a price without trying to gouge them.

    I did one of these last week. It should have been a $25 weekly cut. I told the guy $40 for a one time cut, which was the maximum I felt I could away with. I cranked the Ferris up as far as it would go...three inches. Myself and my employee were on that property for 65 minutes to gross forty bucks.

    I've got to start turning down opportunities for one time cuts. There's just no money in it. I'm probably better off passing out door hangers with the time they take.

    DFW Area Landscaper
  7. locutus

    locutus LawnSite Bronze Member
    from NC
    Messages: 1,266

    You did exactly the right thing. That idiot would have called you once a month to cut his crap-ass yard. I dispise people that try to take advantage of you.
  8. muddstopper

    muddstopper LawnSite Silver Member
    Messages: 2,341

    Couldnt help myself
  9. sheshovel

    sheshovel LawnSite Fanatic
    Messages: 5,112

    I would have squeezed him in for $75.00 emergency call,that includes mowing a overgrown lawn and changing my schedual at the last moment to fit him in.Then I would have informed him I do not run and ON_CALL business and if he needed me in the future
    I would only mow with a commitment of at least one years service on contract and would need at least two weeks notice before I could get him in.
  10. Mueller Landscape Inc

    Mueller Landscape Inc LawnSite Senior Member
    Messages: 489

    :drinkup: :p

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