What would your repsonse be?

Discussion in 'Lawn Mowing' started by PGA, Feb 24, 2006.

  1. PGA

    PGA LawnSite Senior Member
    Messages: 710

    Today I was out giving a few estimates for mowing and apps. The first house I went to was in pretty bad shape. The back was good but the front was covered in weeds and bare spots.

    I took her through my chemical program and then gave her a price. She gasped and said my yearly program was $100.00 more then who she was using. I asked her who it was and she said Chemlawn! I looked at her and I looked at the grass ( or lack there of) and said

    "You get what you pay for"

    She wrote me a check 5 mins later!

    A couple houses later was an estimate for mowing. I pulled up and could already tell there was still damage from last year on the lawn from the previous company not slowing down when they were turning. There was bald spots at the end of each stripe and a couple places where it was scalped.

    I told the guy $35.00 a week to cut it and I got the same reaction. He said that was $10.00 more a week then what he had paying. I told him again

    "You get what you pay for".

    He laughed and signed up with me.

    I had a guy try to talk me down on another estimate for a cleanup by $15.00! I told him I know what my overhead is and I know how much I need to make. He finally agreed to the price.

    What do you guys say when people respsond to your prices if they are higher?
  2. impactlandscaping

    impactlandscaping LawnSite Silver Member
    Messages: 2,332

    Thanks for your time............

    In the words of Ty Webb.." I've got a thing"....lol:waving:
  3. PGA

    PGA LawnSite Senior Member
    Messages: 710

    You wouldnt try to make the sale?
  4. OnMyOwn

    OnMyOwn LawnSite Senior Member
    Messages: 372

    It depends how bad I want the buisness. I like the thought of walking away if I cannot make the sale, but that may not be the best thing to do. Lately, I just "store the info" for later use. For example, should I lose $5.00 per mowing, I make it up at $5.00 x (28) cuts, or $140.00 more for mulching / shrub trimming.

    I get my $$$ in the end, or I walk.
  5. lawnmaniac883

    lawnmaniac883 LawnSite Silver Member
    Messages: 2,613

    I would walk away.
  6. ICE

    ICE LawnSite Member
    Messages: 148

    Sounds to me as if you have a way to really hook'em and I would just continue using that! If it ain't broke, don't fix it!

  7. procut

    procut LawnSite Bronze Member
    Messages: 1,852

    "Thats the best I can do"
  8. PGA

    PGA LawnSite Senior Member
    Messages: 710

    When I first started in business I would say

    " Im sorry sir, I cant beat that" and walk off.

    Now I have more confidence in myself and my work. I build my company up and give them a reason to want to hire me.

    Going out and getting work is a challenge to me. Its almost like a buzz waiting for that "YES" to come out of there mouth.
  9. PGA

    PGA LawnSite Senior Member
    Messages: 710

    I totally agree. I dont give in on my prices. I know what I need to make.

    I just love the thought of selling something for more then what they are paying currently.
  10. Green-Pro

    Green-Pro LawnSite Bronze Member
    Messages: 1,420

    I have also told folks you get what you pay for. There are some that you just can't get to understand the concept of keeping a business solvent and legal, and yet still make a living. To those I usually give them my card and let them know they may call me when and if they are ready to use our services. I saw one time on here another poster said " I'm sorry you can't afford our services" I would love to use that one and have been tempted to, but refrain in order to keep an open line of communication.

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