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Whats the longest u had a customer?

pjslawncare/landscap

LawnSite Bronze Member
Location
Southern Indiana
With me, Ive been servicing one particular area (27 homes) for going on 12 years now. Some homes have changes owners several times, but 15 of them have been with me since I started and still going.
Just courious though, whats the longest you have been servicing the same customer?
 

TURF DOCTOR

LawnSite Silver Member
Location
BEREA KY
we have had some accounts for 13 years never gave it much thought man that's quite a while.:dizzy:
 

tiedeman

LawnSite Fanatic
Location
earth
I used to have (not anymore since getting out of it) one account for 11 yrs
 

impactlandscaping

LawnSite Silver Member
Location
Morgantown, WV
I've got one now for 12 years. As time has progressed, she can afford more services, and has had 2 homes in 12 years as well. Started as a basic mow for $ 22.00, and is now at $ 38.00. She's not full service, but loyalpayup
 

chuck bow

LawnSite Senior Member
Location
muncie in
Got one i have had since 1988 when i was part time ( started full time in 1993) and a few that i have had 12 years plus but some are very old now so the route is ever changing as they pass on or go into nursing homes. Out of 60 plus customers i have a rentention rate of 98% to 99% , only been fired like 3 times since 93 but also had a few homes sell during that time
 

Shuter

LawnSite Bronze Member
Location
Cape Cod, MA
When I started, I had 5 accounts in one neighborhood. Today I still have 3 of the 5, plus 45 others in the same neighborhood.
 
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