Whats the longest u had a customer?

Discussion in 'Lawn Mowing' started by pjslawncare/landscap, Jan 4, 2006.

  1. pjslawncare/landscap

    pjslawncare/landscap LawnSite Bronze Member
    Messages: 1,410

    With me, Ive been servicing one particular area (27 homes) for going on 12 years now. Some homes have changes owners several times, but 15 of them have been with me since I started and still going.
    Just courious though, whats the longest you have been servicing the same customer?

    TURF DOCTOR LawnSite Silver Member
    Messages: 2,138

    we have had some accounts for 13 years never gave it much thought man that's quite a while.:dizzy:
  3. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Messages: 8,745

    I used to have (not anymore since getting out of it) one account for 11 yrs
  4. Lux Lawn

    Lux Lawn LawnSite Silver Member
    Messages: 2,267

    I have had a customer since I started back in 1995,its nice to have the loyal customers.
  5. impactlandscaping

    impactlandscaping LawnSite Silver Member
    Messages: 2,332

    I've got one now for 12 years. As time has progressed, she can afford more services, and has had 2 homes in 12 years as well. Started as a basic mow for $ 22.00, and is now at $ 38.00. She's not full service, but loyalpayup
  6. Richard Martin

    Richard Martin LawnSite Fanatic
    Messages: 14,699

    Survey says... 12 years.
  7. promower

    promower LawnSite Bronze Member
    Messages: 1,233

    I started 4 years ago, so 4 years is my longest.
  8. chuck bow

    chuck bow LawnSite Senior Member
    Messages: 701

    Got one i have had since 1988 when i was part time ( started full time in 1993) and a few that i have had 12 years plus but some are very old now so the route is ever changing as they pass on or go into nursing homes. Out of 60 plus customers i have a rentention rate of 98% to 99% , only been fired like 3 times since 93 but also had a few homes sell during that time
  9. Shuter

    Shuter LawnSite Bronze Member
    Messages: 1,171

    When I started, I had 5 accounts in one neighborhood. Today I still have 3 of the 5, plus 45 others in the same neighborhood.
  10. tuscanvalleylandscaping

    tuscanvalleylandscaping LawnSite Member
    Messages: 47

    i have a few accounts from 1989 when i was a part timer.

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