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Whats up with all the downtime?


LawnSite Silver Member
Central CT
Seems more often than not the site is unavailable. Maybe keep that server you were going to give away for yourself? Comments, admin.?


Dear LawnGuy,<p>My name is Vladislav Davidzon, I am a partner with the Global Reaction Network and your friendly &lt;grin&gt; systems administrator. <p>The problems we have experienced over the past few weeks have been due to our ISP having a really bad router in place. To resolve the problem, I have stayed up until 3:30 am this morning on the phone with the owner while we worked out the problems. He personally stayed on site all night [after doing a day shift already] fixing the problem and replacing the router. That should not be a problem again.<p>We have invested quite significantly in hardware and power protection for our sites. Just yesterday a new APC UPS unit was installed which keeps our servers up for as long as 68 minutes in case of a power failure, by which time a generator should be started by the ISP. We also now use Dell P3-500 servers which are extremely reliable. <p>Like I stated before, we are dedicated to setting up an uptime of 99.9% or more, however the recent outages were out of our control, and we have done our best to make sure this does not happen again.<p>Best regards,<p>Vladislav Davidzon<br>