Whats up with ChemLawn?

Discussion in 'Lawn Mowing' started by thelawnguy, Feb 21, 2000.

  1. thelawnguy

    thelawnguy LawnSite Silver Member
    Messages: 2,411

    ChemLawn has been aggressively pursuing new accounts in my area. One of my customers, 20,000 sq ft lot, was quoted $30 per application, quote was given while there was snow on the ground, how the heck do they know what they are bidding on? I told the cust if they wanted the lawn ruined then go with chemlawn, I will not/can not meet the quote (lesco 24-5-11 50% scu is $14/12k bag, if I stretch it out no way am I to schlep around the lawn for 16 bucks before expenses etc).<p>Is there an angle here that Im missing, or is it that they buy in such large quantities their cost for material is considerably lower than mine? I know that local chemlawn has used lesco in the past, I wonder if they switched to landscaper supply brand ($8 a bag my cost).<p>Bill<p>----------<br>&quot;...half my brain tied behind my back, just to make it fair.&quot; R.L.<br>
  2. Chemski lawn loses on a nationwide average 40% of thier customer base on a yearly basis.<p>The average chemski customer lasts just 3 years. At that time the bluegrass lawns are<br>so full of thatch from the customers over watering and the application of liquid urea<br>they need complete renovation. <p>The chemski lawn corporate line to the customer is that core aeration will take care of the thatch problem (that they helped<br>cause). They don't remove thatch do to they<br>don't have the proper equipment and don't want to deal with the &quot;waste&quot; product.<p>I was talking to a chemski lawn tech during<br>the height of last seasons brutal summer.<br>He was down to about 135 lbs from pushing<br>a non-powered lesco spreader all day in<br>95 degree temps with 80% humidity.<p>He told me that he was just going to finish out the rest of the season so he could collect unemployment compensation.<br>I offered him $20 cash to copy his customer list for that day and he accepted my offer.<p>I copied the names and address on that run<br>($250K+ homes) and I sent them all a letter<br>of introdction and I closed on 5 of those<br>accounts last fall. They bought my non-mowing<br>package which includes a complete spring (march) power raking, two aerations/year, a<br>five step lawn, and a tree application in June/July or whenever the mowing slows down.<p><br>On the cutting edge of <br>lawn care marketing. L.S.<br>
  3. NateinAtl

    NateinAtl LawnSite Member
    from Atlanta
    Messages: 121

    Lawn Guy,<p>As a former Trugreen Sales Rep, I can give you a guess at what has happened. TruGreen loses sales reps just as uickly as they lose customers. Because of this, they hire a large number of guys as sales reps at the begining of the year. In turn, they throw these guys out to the wolves, so to speak. Even if the new rep knows absolutely nothing about lawn service, they are expected to produce. It always seems to happen that these new guys are either untrained or are feeling the pressure to make a sale. So they quote outrageously low prices. When the tech gets to the customers lawn, he most likely won't do the work and will make whomever sold the account re measure and resale the customer. I would suggest that you have the customer give you a call if he is looking for a change. I would bet money you will be hering from him:))
  4. MWHC

    MWHC LawnSite Senior Member
    from Wyoming
    Messages: 250

    Stone is correct about the thatch problems this type of high nitrogen fertilization creates. (I won't go into the other problems this causes) They use a liquid based urea where I live. I can tell when I get there and the grass is so tall in one weeks growth that I have to mow it twice. Especially on bluegrass type lawns (the predominant species in my area). You take that high nitrogen fertilizer and combine it with a guy who waters every day, day in day out and you get a real nice mess. I power rake a lot of these yards and the thatch content is unbelievable. <p>Core aeration will help combat the problem, but not fast enough.
  5. snake1040

    snake1040 LawnSite Member
    from fl
    Messages: 54

    Because they suck at least where i live<br>
  6. PLS

    PLS LawnSite Member
    Messages: 147

    An old ex Chemlawn guy told me they call it drive by estimating. Yep, Uh Huh that looks like a $30 yard to me. I've had it done to me also, back several years ago, The yard measured 13K and the home owner said the <br>O mighty Chemlawn said it was 10K, So I measured it again, still 13K. Thats when I asked my friend, how they do that?<p>I got a peek at there fert program one time a few years ago, it was for bermuda, can't remember for sure but it was something like 1.5 or 1.75 lbs per app. I remember it was a hot one. The hottest I had ever seen, before or since. Hey they don't have to cut it, just make it green.
  7. peacedog

    peacedog LawnSite Member
    from Utah
    Messages: 19

    This must happen nationwide. It is ridiculous that this kind of unethical work is going on.<p>As easy it is to bad mouth them, I must thank them. I pick up many of their unstatisfied customers. I lose a few each year to them, but will pick them up by the end of the year or by the beginning of the next year, and never lose them again.<p>Another common unethical practice is their dishonest telemarketing. When someone says they belong to another company, they are told that they (T-G/C-L) bought them out so they will service their property anyway.<p>Has anyone else experienced this?<p><p>----------<br>Blake<br>www.fertalawn.com
  8. JimLewis

    JimLewis LawnSite Fanatic
    Messages: 6,890

    Wow. It's weird to hear all this negative stuff about chemlawn. In my area at least, they are the best. Or at least they are perceived that way. All I know is that there liquid fertilizers are more productive than any other company in the region. I can barely produce similar results with our granular fertilizers. The lawns that chemlawn maintains in our area always look killer. Still, a lot of people only use them for chemical applications, even though they do offer lawn mowing too. I suspect they are REALLY high priced for lawn mowing. <p>Jim <p>----------<br>Jim Lewis - Lewis Landscape Services<br>http://www.lewislandscape.com
  9. bdemir

    bdemir LawnSite Senior Member
    Messages: 610

    Chemlawn called my home soliciting work. They had sprayed our lawn three years ago and the sales guy was so desperate as to try to sell me fertilizer. He siad that it would save me the time of having to go and buy it. I think that they are desperate enough to make money so they can spread as many chemicals and to commercialize this world and only care about money. Sorry but I dont think chemicals are good period.
  10. peacedog

    peacedog LawnSite Member
    from Utah
    Messages: 19

    They called my home also, and when I told them I do my own lawn, they tried to sell me fertilizer. I asked what preemergent came with it, and he couldn't give me the name. He said, &quot;it is a long scientific word that I can't pronounce.&quot; I said, &quot;have a good night&quot; and hung up.<p>bdemir, what do you consider &quot;chemicals&quot; and why are they all bad?<p>----------<br>Blake<br>www.fertalawn.com

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