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When customers push back on price

Discussion in 'Business Operations' started by HBFOXJr, Jan 18, 2012.

  1. HBFOXJr

    HBFOXJr LawnSite Bronze Member
    Messages: 1,712

  2. grass-scapes

    grass-scapes LawnSite Bronze Member
    Messages: 1,552

    sounds remarkably familiar to another posting by you.
  3. HBFOXJr

    HBFOXJr LawnSite Bronze Member
    Messages: 1,712

    bump to the top
  4. Bunton Guy

    Bunton Guy LawnSite Bronze Member
    Messages: 1,902

    What does legal stuff have to do with landscape?
  5. Repairs

    Repairs LawnSite Member
    Messages: 113

    Good points. I've had good luck with listing optionals. Folks generally take at least some of them.
  6. snomaha

    snomaha LawnSite Bronze Member
    from midwest
    Messages: 1,189

    I like to use the phrase - "questioning the price implies there is an absence of value in what I'm proposing, help me with what you don't see value in". Then we discuss what we can eliminate from a proposal to get to a price point the customer is comfortable with.
    Tough to stick to your guns and easier said then done sometimes.

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