When you drop off machine to get worked on at mower shop

Discussion in 'Lawn Mowing Equipment' started by williams lcm, Oct 19, 2017.

  1. williams lcm

    williams lcm LawnSite Bronze Member
    Messages: 1,374

    How long do you wait to call on status of your mower after you drop it off at mower shop to get work done?
  2. sjessen

    sjessen LawnSite Fanatic
    Male, from Knoxville, Tn
    Messages: 5,825

    Depends. Last few times the mower has been in I waited a week to call.
    Walker56 and Ridin' Green like this.
  3. TPendagast

    TPendagast LawnSite Fanatic
    Messages: 14,389

    Three days of you haven’t heard from the shop.
    A good shop should have it looked at and diangnosed with an estimate for repairs within 36 hours and call you for direction before the end of the 2nd day so parts can be ordered if it’s not in stock or a simple fix.

    Typically a shop will have a preauthorized minimum (ie if it’s under $500 just get it done)
    A good shop runs that way,
    But many don’t even think about it.
    A high volume shop can’t be bothers with your relic taking up floor space because you want to “think about” a $100 repair.
  4. Big steve

    Big steve LawnSite Member
    Messages: 92

    Drop it off, walk out to the truck, get in start up turn on A/C & give them a call & say is my mower ready?
  5. Ridin' Green

    Ridin' Green LawnSite Fanatic
    Male, from Michigan
    Messages: 20,487


    Have a little problem with patience do ya??
    To be honest, that sounds about like me.
    RDALawns and ktoom like this.
  6. Big steve

    Big steve LawnSite Member
    Messages: 92

  7. ecurbthims

    ecurbthims LawnSite Senior Member
    Messages: 500

    Why not just ask them when you drop it off ?
    JMK26 likes this.
  8. JMK26

    JMK26 LawnSite Fanatic
    Male, from Missouri
    Messages: 6,454

    Yeah....I ask when I drop it off.....they say 4 days I call during the 4th day.
  9. larryinalabama

    larryinalabama LawnSite Fanatic
    Messages: 20,387

    They should fix the machine while you wait, but since they wont your wasting alot of time an money messing with them.
  10. Big steve

    Big steve LawnSite Member
    Messages: 92

    To be honest I'm a big gear head so if it's outa warranty I'm gonna try & fix it myself first, but the couple times i did bring stuff in i got really lucky with them helping the commercial guys first..
    RDALawns likes this.

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