Where's My 10% Discount?

Discussion in 'Lawn Mowing' started by bobbygedd, Aug 8, 2004.

  1. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    last year, i did some volunteer work for the township. i worked the hot dog stand at a concert . a few weeks later, at a party featuring beer, and sangria, while having a few laughs with one of the councilmen, he said he would put an add for me on cable t.v., free of charge, but i'd have to offer a 10% discount to seniors. i said sure, ok. well, i completely forgot about it. last week, a new client i picked up this spring approached me and said she just saw my add on t.v., and that i need to extend this 10% discount to her. AND, she wants it retroactive!! after i stopped laughing, we settled it. question is: should i give her a 10% discount? she didn't mention the add when she called...
  2. Wolfie's L&L

    Wolfie's L&L LawnSite Member
    Messages: 211

    This may seem like a dumb question, but what do you mean by "retroactive"?

  3. gvandora

    gvandora LawnSite Member
    Messages: 143

    Retroactive means putting the discount into affect for previous services rendered. Retro meaning past and active meaning, well active.
  4. Picman

    Picman LawnSite Member
    Messages: 20

    theres no way i would make it retroactive, especially since u must have been cuttin their grass b4 the tv add even came out.
  5. birdmann

    birdmann LawnSite Member
    from fla
    Messages: 13

    Absolutely not .....she should understand that the discount is like
    a coupon ..she has now givin you the coupon (the advertising) and from here on out she will recieve the 10% off .....

    No retroactive ...but then again , how many cuts are we talkin about ..if its 1-3 i may THINK about it ....cause at that point it may be worth to lose the 10% to gain a long term custy ....
  6. Liberty Lawncare

    Liberty Lawncare LawnSite Senior Member
    Messages: 484

    Bob tell her ok 10% from now on because how were you to know she was a senior? That should shut her up.
  7. Tonyr

    Tonyr LawnSite Bronze Member
    Messages: 1,973

    10% discount yes, retroactive, no.
  8. NNJLandman

    NNJLandman LawnSite Bronze Member
    Messages: 1,306

    I would jus tell her that 10% off is only for new customers, and ha she wants you to give her money back....yea right. Work some deal out so she'll get her 10% but you won't lose a dime.
  9. fga

    fga LawnSite Silver Member
    Messages: 2,449

    I'd like to see the commercial? or was it just a quick shot of your business card?
    the local channel here offers commercials, that'd be fun, but i don't think too many would see it.

    ".....Hi, I'm Bob. Got nutsedge? I'm your man. call me within the the next 10 minutes and recieve 10% off kitty litter, i mean fertilizer....":) jk. show the presentation my friend.
  10. GreenMonster

    GreenMonster LawnSite Silver Member
    from NH
    Messages: 2,702

    :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh:

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