Hi Guys, I was curious as to which KPI's you all track in your business, besides the normal Income Statement. Cash Flows, and Balance Sheet. I currently track the following: Direct Labor Efficiency Ratio Management Efficiency Ratio Cost Per Lead, Cost Per New Customer, Conversion Rate As you can see, I don't have too many KPI's that I track. I would love to hear from ya'll any others that you track in your businesses! Thanks!