who drops a bill off after every mow.

Discussion in 'Business Operations' started by Amco Landscaping, Jan 13, 2013.

  1. zechstoker

    zechstoker LawnSite Senior Member
    Messages: 975

    My customers would be irate if I handed them a bill every week. Plus, as stated above, it's going to raise costs with 4 or 5 times the paper, envelopes, and printer ink/toner being used for billing. One-time services get billed upon completion of a job, but we send everyone an invoice for the month on the first working day each month.
  2. branchoutshrub

    branchoutshrub LawnSite Member
    Messages: 118

    Invoice once per month otherwise you waste so much time with quickbooks etc...
  3. wbw

    wbw LawnSite Fanatic
    Messages: 6,168

    The guys that make the most money make it in the office, not working on properties. Just sayin'
    Posted via Mobile Device
  4. Darryl G

    Darryl G Inactive
    Messages: 9,500

    I did the office thing for 15 years...I do this because I enjoy being in the field. Maybe when I get too old to do this, but for now I enjoy busting my butt, lol.
  5. wbw

    wbw LawnSite Fanatic
    Messages: 6,168

    Good for you. Nothing better than enjoying what you do.
    Posted via Mobile Device
  6. Five Points

    Five Points LawnSite Member
    Messages: 208

    i changed to seasonal agreements or contracts, however you want to call them. its over seven months May to November. I bill first of May and ask for payment by end of the month. That way I am basically paid for the months work at the end of that month. Worked really well. many pay right away others middle of month, some end of the month.

    Seems to be chqs in the mail everyday. Best of all I never second guess myself. I just cut it, it always looks better after its cut.:canadaflag:
  7. TX Easymoney

    TX Easymoney LawnSite Platinum Member
    Messages: 4,109

    I cut that crap out years ago--I hated processing all those checks--
    went to contracts for 95 percent of clients and email bills through Qb--not gonna look back--
    my favorite is someone telling me they never received an invoice and me looking at my QB billing solutions tracking software that shows me if they have viewed it or not...and then telling them that I will resend, someone viewed the invoice on xx date--

    accepting credit cards has also helped make things lots easier, though can be rather costly in the end--i get folks to fill out a credit card authorization form and then charge their card AUTOmatically in QB and then download the data --easy stuff
  8. cpllawncare

    cpllawncare LawnSite Silver Member
    Messages: 2,659

    I have my maintence invoicing split up A-M by last name goes out the 15th the rest go out the end of the month. I don't do one time cuts, but design install jobs are the normal half up front and the balance due upon completion. The thing I found out about e-mailing invoices is a lot people don't check their e mails and I was constantly sending reminders out, I want to do the cc thing this year I think it should be a requirement for renters
  9. JContracting

    JContracting LawnSite Bronze Member
    Messages: 1,878

    Every client will be on a full service maintenance contract or if they just want to do fert/weed control, those services are billed the day they're done unless prepaid. I HATED having people try to cheap out and want to skip mowing for a week. With a monthly price, the money is always received and the client is almost always happy. Win, win.

    If its an install, 50% up front received and then we begin and then the remaining 50% upon completion.

    The only thing that would be per visit is plowing.
  10. Roger

    Roger LawnSite Fanatic
    Messages: 5,943

    A couple of years ago, I worked at migrating my customers to e-invoices, rather than paper invoice. At that time, I was using USPS for all delivery.

    I've learned the same thing as you -- e-Invoices get lost in the junk of e-mail IN boxes. We might see lots of junk mail in our mailboxes at the end of the driveway, but the IN box in our e-mail system is often clogged with much more junk. The e-Invoices are getting lost in the shuffle.

    The idea sounds great -- quick, easy, a few clicks, and out the door. But, the reality is that the customers are not getting the Invoices as reliably as the USPS, or hand delivery. I am going to try to move more customers back to paper.

    I invoice once per month at the end of the month. This last season, I've delivered them on the last visit of the month, in an obvious place that they frequent, or a place we've agreed upon. Often I use masking tape to attach to a back door, storm door, or other obvious place. This seems to work well.

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