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Who To Buy From

Discussion in 'Landscape Lighting' started by Lawn Designers, Nov 8, 2007.

  1. Lawn Designers

    Lawn Designers LawnSite Member
    from NY
    Messages: 11

    I look in the landscaping magazines and through the internet and I see tons of companies offering similar lights like the big guys at a 1/4 of the price. Its very tempting to purchase through these companies and make a larger profit. What should I ask these companies and what should I look for in a manufacturer?
  2. JoeyD

    JoeyD LawnSite Silver Member
    Messages: 2,933

    Ask them where the products are assembled. If they say in China it is a safe bet that over half the ligths will fail rather quickly.
    Ask them what kind of field support they offer if the product fails or has a problem.
    Ask them if they offer technical support, design support.
    Ask them what kind of warranty they offer.
    Ask them what kind of lamps come with the prducts. If it is other than GE, Ushio, or Sylvania it will probably fail rather quickly.
    Ask them if the product dos fail will they send you replacement parts for the light?
    Ask them why they are so much cheaper then the lights they are comparing themselves too?

    I am bit partial here becuase a lot of those companies have stolen our designs and are having them made in China and selling them as being the same as ours but half price. If you support those companies you are esentially supporting companies that steal ideas and ride on the coat tails of the companies who put in all the hard work making and developing real quality lights.
  3. Lite4

    Lite4 LawnSite Gold Member
    Messages: 3,173

    Besides, who wants to support the Chicoms anyway. Support America and American industry. America is rapidly turning into a service nation like mexico, and we are losing our manufacturing jobs to China and Mexico. Like a good business man once said, .."If we don't pull it out of our ground and make it ourselves, America doesn't make any 'new' money. All we are doing now is shuffling the same money around and we will quickly come to poverty."
  4. NightScenes

    NightScenes LawnSite Silver Member
    Male, from Kingsland, Texas
    Messages: 2,214

    Joey, let's be fair here. Not all products that are manufactured in China are bad. Kichler is one of the top lighting companies in the world and the product is assembled in China. I have had a very good relationship with that company as I do with your company.
  5. JoeyD

    JoeyD LawnSite Silver Member
    Messages: 2,933

    I understand that Paul, but I think in the spirit of the post it is directed at those products who look like other s but are not. Kichler is pretty unique in their designs. They do not look like other companies for the most part. I think the thread was directed more towards the cheaper look a likes and not so much the bigger names. Kichler is very different in that they have their own factory and control their own QC. Most of the knock off companies have zero QC
  6. Lawn Designers

    Lawn Designers LawnSite Member
    from NY
    Messages: 11

    I was referring to the unknown companies and their products.
  7. JoeyD

    JoeyD LawnSite Silver Member
    Messages: 2,933

    well in most cases you get what you pay for. Not that their isnt companies who make great products at a very affordable price but most of the companies who are advertising lights at $20.00 are nothing more than importers. They are not Landscape Lighting Manufacturers. Big difference when it comes to the support and quality departments. To some support and availability means a lot to some price is the most important. It is really up to you to decide what you want from a product supplier and manufacturer.
  8. pete scalia

    pete scalia LawnSite Senior Member
    Messages: 960

    Don't ask them anything as you shouldn't be talking to them. You buy from them and you'll have nothing but headaches. A knockoff is a knockoff is a knockoff. Nothing like the original thing.
  9. pete scalia

    pete scalia LawnSite Senior Member
    Messages: 960

    It's gotten so bad that even the knockoffs are getting knocked off.
  10. Pro-Scapes

    Pro-Scapes LawnSite Platinum Member
    Messages: 4,180

    They are cutting costs someplace... If a product is 25% of the price and the REAL one or a quality version costs 3 times as much to make how are the "small guys" selling them so cheap. Of course there is always an exception to the rule but you can bet they wont be there to stand behind thier product.

    A well known brand with nice printed materials and good support will be easier to sell at a higher price. If you need a lower priced fixture to get in the door for a low budget client then still give them something quality but at lower priced end of the spectrum like the Kichler AZT line. Rememeber as an installer your ultimatly resposible for anything you install. Do you want something that will prolly short out or do you want something you know will be safe.

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