About 3 weeks ago, I went to lunch with the local RB rep and the store manager from our local Ewing. Our Ewing guy knew that I had seen a lot of RB failure in the last year or two, so he wanted me to talk with the RB guy about these issues. I finally followed up with him yesterday by email about it. Jim - I know you do a lot with RB, and honestly, I do prefer the RB products. BUT - I see more failure with RB overall than anything else. Maybe RB should send me to the cruise for all the pain in the azz issues I've had to fix. I have to fix what everyone else installs, but they either will not fix it, or the company is no longer in business. Here were my issues: ESPm - MV err message - received replacement strips from Ewing DV-100 occasionally not opening or closing, primarily not closing - received new valves from Ewing - apparently caused by filter/screen in diaphragm DV-100 - leaking at the o-rings causing call backs - informed that o-rings are now taken care of, still doesn't take care of the issues of the valves we already bought 5004 - high rate of failure either out of the box or within 1-2 years (I mentioned to you one lady that had 12 not turning this spring, but 3 eventually started rotating) DV-100 - shuts down very fast or abrupt, and with high pressure situations it has broken manifolds A few other notes: I'm not a fan of the current VAN nozzles, as they clog very easily giving a distorted water pattern - I do know there are new HE nozzles but not available here yet Fixed nozzles from 10' on down have such a small opening inside that just one grain of sand can clog them. We see a higher rate of clogging on the smaller radius nozzles as opposed to the 12' and 15'. One of my techs really likes the new remote for the ESP. I just hope it is long term reliable as opposed to the early models of RB remotes. I'd love to see a monthly % option on the standard ESPm.