Whos renewing now?

Discussion in 'Lawn Mowing' started by ALarsh, Aug 29, 2006.

  1. ALarsh

    ALarsh LawnSite Silver Member
    from Midwest
    Messages: 2,412

    I'm doing things a little differently this year. I'm sending out renewal letters with this months invoices to get everybody to renew for the 2007 season now.

    I wrote a letter that says Hi and some small talk, then to offer snowplowing, and then saying that renewal letters are being sent out. As an incentive to get them turned in, I said new customers are calling in for the 2007 season and want prime spots (wed/thur/fri) so I need renewal letters in by 9/20 to lock in your prime spot... otherwise you might have to resort to undesirable mow days.

    I think its good to get everybody locked in before they see free lawn mowing fliers come spring, don't you? :hammerhead: :hammerhead:
  2. ACutAbovesiny

    ACutAbovesiny LawnSite Senior Member
    Messages: 590

    Hadn't thought of if but makes sense. I'll run the idea by my partner.
  3. grass_cuttin_fool

    grass_cuttin_fool LawnSite Gold Member
    Messages: 3,526

    I am offering leaf removal this year and when I was up-selling that I also started talking about 2007 as some of thge leaf removal will finish in early 2007. Ive been able to use the end of leaf removal/spring clean up to sign 2 customers into a contract for 2007

  4. David Grass

    David Grass LawnSite Senior Member
    Messages: 485

    My customers never drop me, so I never renew, and no contracts, of course I am small with 50 clustered customers. It is nice when you can be small and you really know all your customers, and they trust you and you trust them.
  5. ALarsh

    ALarsh LawnSite Silver Member
    from Midwest
    Messages: 2,412

    I hear you, but I hate chasing the customer down come spring time to get an approval to mow next season. They are usually lazy at that time to turn in a renewal letter so I think now would be the best time.

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