I skipped mowing this customers lawn for 2 weeks in a row, because of all the land mines, I could have been killed. 3 dogs and about 800 sqft of lawn. I got this customer from another gardener, because of the same reason, plus his employee wasnt doing the bushes very often, So they agreed to part ways, and I was recommended. I made it clear in the beginning I wasnt going to clean up after the dogs. First the lady of the house calls me today, and asks, "Why didnt you mow the lawn" I told her because the lawn wasnt cleaned up after the dogs. Her " Do I get a discount since you didnt mow the back" NO I charge you a monthly fee, and sometimes the lawn doesnt get mowed anyway. Her " OK thats all I needed to know. Then he calls, same deal, without asking for a discount. He sounds just like her " OK thats all I needed to know, If I have to go out there and pick up my self tuesday night I will" Hes referring to the him picking it up, instead of his kids. What a pin in my rear. If it wasnt $200 a month I would have told them to just find someone else. It pissed me off because she asked for a discount. I give them FULL service for the $200, Mowing, lots of large bushes, Weed control, sprinkler checks, ect. The mowing part of the job isnt even half the work, Its total 2,000 sqft of lawn tops. Ok Im done complaining, I just hope "OK thats all I needed to know" isnt code for your fired.