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1,506 Posts
Some of you may have seen my posts concerning my new Wright Sentar 61" 25 HP Kawi. I bought the machine, a 2002 leftover with 0 hours from my dealer and was happy with it until at 56 hours the right hydro came down with a sticky piston. I took it into my dealer and the right pump was replaced with a new pump within 24 hours. I thought it was just a fluke. But then, only 6 hours later the second pump had the same problem. Again I was back in the saddle within 24 hours with a new pump. A few hours later and same thing again. I was starting to get annoyed! My dealer spoke with the distributor and they gave me the choice of either another machine or they would replace the entire hydraulic system. Left and right side pumps, wheel motors, everything. I agreed and let them do the repairs. I figured whatever was causing this problem had to be eliminated now. The pumps were the same as was on my Husky 52" 23HP ZTR, and many other Z's. Maybe it was a bad batch or lot. After getting my machine back everything seemed fine except one of the O rings going into the right wheel motor must have been pinched upon assembly and started to leak. Hey, with my luck what do you except. They fixed that while I waited, 45 minutes. A few days later and both wheel motors had leaks from the O rings. I'd had it and called my dealer while in route to his store to tell him I either wanted my money back or another machine. Upon arrival I was given a new Scag Turf Tiger 61" 27HP Kawi LC as a loaner and was told I would be hearing from them shortly. I then received a call from Wright Mfg and was asked if I liked the machine, aside from the problems with the hydros. I told them I loved it, except for the problems. I was offered a 2004 model for a very (very) small amount of difference. I agreed. I picked it up a few days ago and I can truly say that whatever the problems were with the old model, I doubt I'll have them with the new one I now have. They've increased the size of the pump from 10cc to 16cc, larger wheel motors also. The system now has 2 (two)hydro oil filters on it and a cooler. There are other small improvements in the machine and I can truly say that I like this new machine better than the old one (which I liked when it didn't give me problems). The point of all this is that Wright Mfg DOES CARE about their cutomers and will stand behind their product! They identified a problem and fixed it (with overkill). I own the biggest machine they make but even the 48" and 52" has the larger improved pumps on it for 2004. I will buy more Wright Mfg products in the future and will recommend them to my friends and people on this site.
