1. Missed the live Ask the Expert event?
    Catch up on the conversation with Ken Hutcheson, President of U.S. Lawns, in the Franchising forum.

    Dismiss Notice

Why is it?

Discussion in 'LESCO' started by Bgaz, Mar 25, 2006.

  1. Bgaz

    Bgaz LawnSite Member
    Messages: 45

    I bought a 40 bag skid of 14-0-7/Stonewall in December. Applied it all this month and with new customers ran 20 bags short. Went to buy 20 bags, told I would have to buy a whole skid they don't sell partial, because no one uses it.. wtf???????? Horrible business practices. I have bought a fair amount of stuff in 2005, and I expected better service. Had to buy 19-0-6/Dimension. Not happy.
     
  2. Bob West LESCO

    Bob West LESCO Sponsor
    Messages: 176

    Bgaz - I cannot imagine why you would have been told this, as it certainly is not our business practice. If you need one bag of a product, we will provide that to you - we exist to help our customers be as effective as possible in servicing their customers, and I apologize if we did not do that.

    Please let me know which store this occurred at so I can dig into it a little further.

    Thanks,
    Bob

    Bob West
    Director of Marketing
     

Share This Page