in april of 2004 i purchased a red max wacker, split boom, with all the attachments. i think the total cost was perhaps $1350. it was the worst purchase i ever made, i'll tell you why.....if the motor don't run, i lose use of my wacker, chainsaw, trimmers, and stick edger. not a smart purchase. the machine has been in the shop 7 times since it was bought, all for the same problem: it won't start. the dealer makes repair, cheap, say $35 each time. i take it, it starts right up. as the days go on, it's harder and harder to start. within a few weeks, it won't start. bring it in for repair, repeat cycle. now, the dealer is busy, so when i drop it off, i'm without it for 2 weeks at a time. this time i told him that i want him, or red max, to fix it so it don't breakdown, replace the item with a new one, or give me a refund. what will happen? am i entitled to a new machine? i purchased something from another manufacturer, and they did not back thier product. will red max back thier product?