work ethics..just thought i would create a thread please add

BUSHMASTER

LawnSite Senior Member
Location
Columbus Ga
First thing that comes to mind is " who else in the aera saw me do this...the old laby that sit at the window, or the driver passing on the street.

THE LIST:
Things i want a customer or the general public to see:
putting on a new set of blades
checking the equipt
getting organzied
bending down to pick up a peice of debris
taking a second look and re touch up somthing
waving too all
smiling at all times
writing notes
talking to another lawn compay
and anything elses that when you look my way all you think
is PROFESSIONAL.
AND I AM SURE THIRS A WHOLE LOT MORE

Things i want NO ONE TO SEE
Anything that cast a shadow on my integretiy.

just my own thoughts at work here
 

Runner

LawnSite Fanatic
Location
Flint, Michigan
How about charging just a little less than the original quote for something like a one time deal such as a cleanup or something. This one only if you feel you made out well. Another is perhaps dumping and refilling the dog's water dish when you are finished. Good thread!
 

awm

LawnSite Gold Member
Location
stanfield nc
If you do get by work and have to be prodded
by customer your an hourly wage earner
working under his supervision.
If you do your best work all the time.
You are a professional and working to your
own standard.
 

HOMER

LawnSite Gold Member
Check and adjust your air pressure in your tires. Mine always leak down anyway so I have to do it routinely.

Me again
 

65hoss

LawnSite Fanatic
Location
Memphis, TN
Hey Homer, when doing all that on the list when do you find time to work? haha just kidding. You are correct. Go the extra mile, even if sometimes it just appearance. I hate it when someone finishes and just parks their butt at the trailer.
 

Acute Cut

LawnSite Senior Member
Location
Bellingham WA
65Hoss:
I have one rule concerning sitting around. If i am then they can be too. Otherwise, be doing something. If that is a problem, then they can start spending the extra time off looking for a new job!

Sorry, fired a guy today. am in the mood to be mean!
Grrrr!
hehe
have a good one yall
 

scottb

LawnSite Senior Member
BRUSHMASTER you made some very good points in your list. Its is going the extra mile that will keep the customer happy and us as a proffesion respected. Im pretty sure your list will continue to grow over the next few days.
 

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