Would you have given this "blind" quote over the phone? I can already tell you that I didn't. Lady calls this am and "blocks" her phone number so that it doesn't show up on the Caller ID, tells me that she received a mailer from my company last week and wants a price on cuts and fert and that she has "6 or 7,000 sq feet of lawn, with only 3 trees and no fence" and then insist that I give her a price right then over the phone. She refuses to tell me her address or name or number and keeps asking, "Well don't you have a price guide I told you the sq footage". I try explaining several times that many other things come into play in pricing along with the sq footage and that I don't want to give her an unfair price and would be happy to look at the lawn free of charge of course and then give her a price. She refuses still to give me any info. Now I think it was one of two things. 1) Another LCO checking out the Comp 2) It sounded very much like a lady that called for a quote last week that when I got there I saw (and she failed to mention this) that the home was for sale. So since I don't do one time cuts and knowing that the home could sale at any time and that I might or might not be able to retain the new owner, and that probably why she really called is so that I could get the home looking good to help them sale. I naturally quoted a higher than normal price. Her home was a corner lot which I also managed to "pull" out of the lady that called today hers was also. Don't know why it would have been her again unless she was trying to lock me into a lower price. What would you guys have done?