Would you invoice (email) a customer at work

Discussion in 'Business Operations' started by dfor, Aug 19, 2006.

  1. dfor

    dfor LawnSite Senior Member
    Messages: 828

    I have a customer that owes me $90 from March. I have mailed her about 3 invoices since then, and probably 3 phone messages. I need to be more aggressive collecting money. She has never given me her email address at her workplace, but I found it on the internet.

    Would YOU send an invoice by email to her workplace? Opinions please.
  2. 1MajorTom

    1MajorTom Former Moderator
    Messages: 6,073

    no, I wouldn't. next time you are in her area, stop by in person. it will put her on the spot, and force her to give you a reason as to why she isn't paying. it's easy to duck paying a bill when you don't have to actually face the person. show your face to her, and let her know you mean business.
  3. jim dailey

    jim dailey LawnSite Senior Member
    Messages: 614

    I would not. Do as Jodi suggested...show up at her door and ask for your money. Maybe a hit of turning the account over to a collection agency might help. Be proper about the whole matter.
  4. ozd12005

    ozd12005 LawnSite Senior Member
    Messages: 342

    have a lawyer send a 15 day demand letter

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