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Wow, a good monday!?

Discussion in 'Lawn Mowing' started by kc2006, May 22, 2006.

  1. kc2006

    kc2006 LawnSite Silver Member
    Messages: 2,443

    Well today turned out to be a really good day.

    As some may have read, I had some problems with the cut of my new exmark with the triton deck. Well Brian the exmark rep determined it was probably the blades, it had super high lifts, needed just high lifts. So he overnighted a new set to me, or so I though. Turns out, the guys over at exmark sent me out 3 sets of blades and one extra! 10 blades! Talk about going above and beyond to keep me happy!

    So I came home to change the blades and eat lunch, I came on here real quick, I got a message from the reps at jungle jim. They read about my deal with the idiot dealer that messed my order all up and then got in my face about it for no reason. So they gave me a little discount on the correct rack and adapter! Not even a necessary thing to do but they again went above and beyond!

    Talk about good customer support from both companies! I still can't get over that they both helped out like that :clapping:

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