I picked up a new customer the other day. She gave me an idea of what I was coming up to over the phone but I was still surprised when I got there. She has had the worst luck in trying to get a good maintenance, chemical company. Started with a maintenance company, she asked the "worker" to get an estimate. He didn't quite understand, language barrier. She said she came home the next day and not only was her lawn cut, but scalped, BAD, and she didn't even know what they charged. Then they came out again and she stopped them and told them to forget it. She had a chem company, small guy apparently just starting out, which she liked the idea of, who did great at the beginning. She said her lawn was brand new and beautiful. Well, as time went on weeds started showing up. He would take care of the broadleaf but apparently had no idea what to do when it came to grassy weeds. She has goose grass growing wild in her bermuda up front and half her fescue in the rear has been dominated by centipede grass. She said the guy said there was nothing he could do about either one, then stopped answering his phone and dropped off the face of the earth. This is about as bad a story of the "previous company" I have heard. Usually it is just horrible customer service. Just thought I would pass this along to yall, shows what kind of "lawn care companies" are out there. Rest assured she will be taken care of from this point on. Both chems and maintenance. I am sure everyone has their stories, I never get tired of hearing them though. So please share.