I have a nation wide client that I have been dealing with for the last five years or so. Since day 1, they have had my blood pressure up and down in a moments notice. They go to bid every and take take take. Last year they took 4 months to pay us for our maintenance. I really don't make much off of the mowing/maintenance but the snow removal is phenomenal. I paid off 60% of my debt on the snow alone this winter. I have always wanted to replace them but wanted to wait until I pay my debts off, if I last that long that is. I resigned with them in Oct 2011 for April - October 2012. So the other day I notice sprinklers on, last Friday to be exact. I was told not to turn anything on until after the 15th. So I go in the store and ask who turned them on when the manager asked me, didn't you get the termination letter? I said uh...no?! So I go back to the office and call the Facilities manager and ask him what is going on. Apparently, this rather large "Pharmacy" store is going through major changes. He tells they have hired an outside management company to deal with the vendor side of the business. So he goes on to tell me that they did not perform correctly and went and hired another company to maintain the stores. This company they hired is a fly by night deal and everyone in this town knows it. They are a joke. So, he goes on to say that he is trying to get it all cleared up and at least try to get it to where we can finish out the year (which would be nice so I could have some time to try and replace them) and hopefully resign in Oct again. We received absolutely no notice. We have done most of our spring start up work for April so we have to bill for it. The Facilities manager told to continue work, we went to turn systems on yesterday and the store manager said no because they need word from Corporate that we are to work there. What the hell should I do? If I lose this contract right now, I will have to let my employee go which I really don't want to do since he is VERY good and was VERY hard to find. I am waiting on the facilities manager now but haven't been able to get a hold him. Any thoughts?