Yard Shark Warranty Friend is Upset.

Discussion in 'Lawn Mowing' started by MONTE, Oct 25, 2011.

  1. MONTE

    MONTE LawnSite Senior Member
    Messages: 793

    I have a good friend who bought a Yard Shark ZTR a few months ago and has had a lot of trouble with it. Now it has blown a pump out and yard shark is telling them that it is his fault for not changing the hydro filter after the first 10hrs. of use. I have never heard of that one before on a hydro filter. Engine filter yes but not a hydro.

    Now she is back to using her 1995 model dixie chopper that has had one hydro pump replaced since she got it new.

    With all the troubles they have had with it I told her to see if she could get it exchanged for another one. What do you guys think?
  2. djagusch

    djagusch LawnSite Platinum Member
    from MN
    Messages: 4,358

    What does the owners manual say? None of my mowers ask for a hydro filter change at 10 hrs but that does not mean Yard Shark can't require it. But it should be written in the owners manual.

    Look there and let us know what the owners manual says.
  3. hammmerhead

    hammmerhead LawnSite Senior Member
    from ozarks
    Messages: 264

    She had a good mower to start with. I wonder why they would buy one of those "Yard Sharks" ?

    Why would she want another one, they're junk man. Tell her to go after a REFUND!
  4. knox gsl

    knox gsl LawnSite Fanatic
    Messages: 6,255

    Not sure what your friend is, but if I were you I would go after a refund from the dealer. If you get a new machine at least look for something that has a warrenty and good rep.
  5. Richard Martin

    Richard Martin LawnSite Fanatic
    Messages: 14,699

    You buy a Chinese mower and that's what happens. There is a Made In USA emblem but those mowers are ASSEMBLED in the USA. Their walks are the same exact Red Hawk/Byers Gold/Black Rock/The Landscaper and 8 other names mowers that have been coming from China since the 1990's.
  6. MONTE

    MONTE LawnSite Senior Member
    Messages: 793

    My understanding is they are made by the old schweiss company which is a usa company. The pumps are parker brand which is pretty common. Mower is suppose to have a two year warranty. And I know the dealer will do whatever it takes to make them happy because I deal with them on my machines. I am just a little worried for her and the dealer in this situation. I am afraid both of them are not going to be treated right.
  7. Richard Martin

    Richard Martin LawnSite Fanatic
    Messages: 14,699

    Yard Shark 36"


    Red Hawk 36"


    Same mower, different color.

    They may be assembled by the old schweiss company but these are the same Chinese mowers.
  8. MONTE

    MONTE LawnSite Senior Member
    Messages: 793

    Richard I know the walk behind is chinese it even says made in china on it. This is a 60" ZTR that is broke down and it is suppose to be made here.
  9. Frontier-Lawn

    Frontier-Lawn LawnSite Silver Member
    Messages: 2,955

    owned by Tiltion Equpment & USA Made
  10. Richard Martin

    Richard Martin LawnSite Fanatic
    Messages: 14,699

    Maybe the rider but those walks are definately Chinese.

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