I had a meeting with the facility manager of a small nursing home that is under contract until March 2008. We were meeting because she wanted some ideas for a water feature inside a courtyard for the residents. After discussion she decided on an install and was going to submit it for approval to corporate. Here's where the conversation got a little wierd. She's a fairly new manager and we really don't have a strong relationship as of yet. She proceeds to tell me that she is setting her budget for 2008 and would like a bid proposal for the 2008 2009 maintenance agreement. I first think no big deal......this is normal practice. We discuss her current pricing and it's in the 15k to 20k range yearly and I tell her next years will be basically the same but there will be a 3% cost of living increase. She then tells me that I should raise her prices a couple of hundred dollars a month because she's happy with the way things are looking. I'm kinda shocked by this because by no means do I lowball and I consider my pricing to be on the higher end and definately higher than companies such as Tru-Green and Valleycrest. Either she's genuine here or she's got a prior relationship with another LCO and is setting the stage for her to have a good reason to switch companies when the time comes. I do know for a fact her boss from corporate is very pleased with the job my guys are doing and has commented on how much the property has improved in such a short time. You be the judge........what do you think is going on here.