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Your best referral story.

Discussion in 'Lawn Mowing' started by jaclawn, Oct 20, 2000.

  1. jaclawn

    jaclawn LawnSite Senior Member
    Messages: 490

    What is your best referral story, one job that led to another, and another...

    Mine all started one snowy morning at 5 a.m. A man stopped me in one of my lots, and asked about doing his a few doors down. I stopped by after finishing, and we came to an aggreement. I continued to plow and salt his lot for the rest of the season.

    In the spring, he called, wanting to know about some clean-up and mulch work around his building. On my site visit, he asked about some work at his home. I got the cleanup at the building, and a clean-up/mulch job at his house. I also got the lawn renovation at his house, and total maintenance there as well.

    Since then, I have done a landscape install at his building, and some other smaller jobs. I am headed over tommorow for a landscape install at his home.

    He refered me to his brother, for a lawn renovation. Got that one as well.

    He also refered me to his father, I got the maintenance, fert, clean up/mulch there as well. Later in the season, I did a complete new lawn for the father, (infested with zoisya), and subbed out removal of three trees. I also supplied and installed three new trees on that site.

    From the father, I got two new high dollar weekly maintenance accounts. Neighbors.

    I now have a bid out with another neigobor of the fathers.

    The origional buisnessman that flagged me down refered me to one of his clients for a mulching job.

    All totaled, that one meeting in a snowy parking lot at 5a.m. equaled $10K. That is just this year.

    Can anyone top that?
     
  2. davesgs75

    davesgs75 LawnSite Member
    Messages: 72

    i drove thru a subdivision, having my youngest son hang out the window and put flyers on the mail boxes. This lady calls and i price and get the lawn.

    she refers me to her daughter who lives 5 doors down.

    Then i get the lawn right in front of her(the original lady).

    then she refers me to the lady 3 doors away(also got a commercial lot from this lady).

    her daughter fefers me to a man around the corner.

    then i picked up another in the same subdivision.

    then the original lady refered to her church to cut a lawn for a elderly couple where the man has cancer, the church is paying for my service.

    one day while i was mowing there a lady stopped asking if i would cut her mothers lawn right behind this house.
    i don't know the total dollars, but if i counted right thats 8 lawns.

    i am now seeing if i can bid on the church yard. if i get it the whole congergation could be potential customers.

    i love grass cutting!!!!!
     
  3. Scraper

    Scraper LawnSite Bronze Member
    Messages: 1,656

    This is the way I get all my accounts. Word of mouth is the best advertisement in this biz.
     

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