I have paid for THOUSANDS of windows over the years! It was my (or one of my workers) fault, not the customers. I have always paid for them, always. I don't think it's right to make someone else pay for your mistake, even if it was an accident. Now, if I had an employee that was always breaking windows, I would allow them "the pleasure" to pay for their mistake. If they only break one every one in a while, I'll pay for it. (unless, they are being blatantly stupid. (ie, weedeating in a bunch of rocks and trying to see how far they can throw them, etc.)
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Well you have had some bad luck. Been mowing for 30 years and only broke 2. I believe if you broke you pay. And if it went to small claim court, you would probably loose. Since I do construction work also, I fix the windows if possible. My contract states if there is golf balls in the yard I am not responsible. Main reason is even though I mulch and close the chutes off, golf balls can fly and bounce everywhere.

 

Sorry, your responsibility.

 

If you don't want to keep your customers sure see if they will pay half. Good luck with that.

 

One of my guys broke a sliding glass door glass yesterday trimming over some rocks that he had not business trimming over. $350 to replace.

 

Screen door glass, $300 cash.

Best I can tell you is aim mower chute and trimmer rotation AWAY from houses, people, and cars.

 

Why would you make someone else pay for your mistake? By operating that piece of equipment you are willing to accept to risks of it potentially damaging someone or something.

Pay outta pocket or use your liability insurance.

 

I have had people tell me up to 2 weeks after the fact that I broke a window. Happened twice last year.

 

Well you have had some bad luck. Been mowing for 30 years and only broke 2. I believe if you broke you pay. And if it went to small claim court, you would probably loose. Since I do construction work also, I fix the windows if possible. My contract states if there is golf balls in the yard I am not responsible. Main reason is even though I mulch and close the chutes off, golf balls can fly and bounce everywhere.

I personally have only broken one or two windows. But I've had quite a few employees over the years, and everybody has to have their one or two.
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That is what liability insurance is for. Don't you have liability insurance? If not, you had better get some, before something worse happens that you will be liable for.

 

Based on your logic, I beleive the customer should pay for the entire window replacement, after all if you were not there working on his property mowing his lawn it would have never happened. At least not becuse of you.
easy-lift guy

 

That is what liability insurance is for. Don't you have liability insurance? If not, you had better get some, before something worse happens that you will be liable for.

I have several million in liability insurance. But, most of the time, the window costs about the same as my deductible. It's cheaper to just pay cash, so my premiums don't go up.
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How in the world are you all breaking windows and doors? Been mowing for a decade and I'm positive the only thing that's come out of the chute is grass clippings. Are you mowing rock gardens? I don't get it.

 

How in the world are you all breaking windows and doors? Been mowing for a decade and I'm positive the only thing that's come out of the chute is grass clippings. Are you mowing rock gardens? I don't get it.

It usually happens while one of my guys are weedeating.
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It usually happens while one of my guys are weedeating.

Two weeks ago, I got dropped (literally) by a US Lawns guy shooting a rock into the back of my thigh as I was walking. Hearing the previous stones hitting a row of parked cars kinda clued me in to the fact that I wasn't shot.

Related Note: If you park in the park 'n ride section of the Kingsdale parking lot in Upper Arlington, you might not want to park in the first row. Yikes...

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How in the world are you all breaking windows and doors? Been mowing for a decade and I'm positive the only thing that's come out of the chute is grass clippings. Are you mowing rock gardens? I don't get it.

It usually happens while one of my guys are weedeating.
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Yup. Weedeaters.

I'm approaching $500 this year already. 2 glass sliders.
My deduct is $500 so there is little point in turning it in.

The first one that got hit was clearly the weed eater.
The second we assume was the weed eater but not sure. At an apartment complex one of the tenants came out and asked my guy to not cut her flowers. He is sure the door was fine then. Later the door was found broke.
I was in the area with the mower right after the weed eaters but not close.
I was going to charge him $50 for the next window but we don't know who did it. So I eat the whole thing.

As for the original question........ try splitting the cost with a commercial customer and see how far that gets you.
Then get back to us.

 

It would be a good idea to learn how to fix window yourself. Most Home Depots and Lowes will cut the glass for you and window glazing works just like caulk to hold in the new glass. 2 inch chains dangling around the edge of your deck out far enough so it wont hit the blades perhaps???

 

Do you have insurance? Shouldn't they cover it? I have never broken or damaged anything ever ... Knock on wood
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Two weeks ago, I got dropped (literally) by a US Lawns guy shooting a rock into the back of my thigh as I was walking. Hearing the previous stones hitting a row of parked cars kinda clued me in to the fact that I wasn't shot.

Related Note: If you park in the park 'n ride section of the Kingsdale parking lot in Upper Arlington, you might not want to park in the first row. Yikes...

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This reminds me last week I got out of my truck to start mowing. I was standing by my trailer with my back to the neighbor who was push mowing a few yards away. I took a rock right square in the back, I thought I'd been shot, I jumped about 3 feet in the air and turned around to look and she just waved, didn't have a clue.
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those are expensive windows at over $500 a piece. you can just take the frame to a glass shop and they can replace the glass alot cheaper. i've only broken one window so far. it cost me $20.

 

You're in a different world of window repair when dealing with modern, insulated double or triple panes.

 

You're in a different world of window repair when dealing with modern, insulated double or triple panes.

not really. i used to work a glass place. we fixed double pane windows all the time. broken, foggy, or whatever. all it is, is two panes of glass with an insulation piece between them. you make a square of metal stuff (forget what it's called) and fill it up with insulation pellets and then hook the ends together at 90 degrees with these little plastic things that also hold the pellets in. then you put one pane of glass on bottom and one on top and silicon between the panes around the outer edge. you use something to push the silicone into the gap and scrap off the excess and then let it dry. you scrape off any excess with a razor blade and then you insert it into the window frame. it's pretty easy really.

 

it is actually there fault, they are the ones that called you to mow, you wouldn't of been there if they hadn't called, sounds like there baby.

 

tell the myou will pay their deductible...most homeowner policies haebv some glass breakage...and it doesn't make their rates go up-

 

My crew several years back, broke the glass out of the back door of a customer, 2 weeks in a row. $136.87 each time. I paid for it and moved on. Accidents happen. That's why you should have a budget for it and insurance.