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Hustler Raptor SD Won't Start

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53K views 125 replies 48 participants last post by  Brad  
#1 ·
Good afternoon all,

I have a 2018 Hustler Raptor SD 60" that will not crank. Here is what i've done so far:

I have 12V at the battery,12V at the machine-side of the start solenoid, and when I turn the key to the start position, I get 12V to the small solenoid activation post from the start relay, but nothing on the engine-side of the start solenoid.
1. I swapped the solenoid with one off another mower, but still had the same issue.
2. I checked function on the PTO switch, the seat switch, and both neutral safety switches function properly
3. I checked the circuit from the ignition switch through the PTO switch, seat switch, and safety switches to the start relay. I have resistance through the entire circuit, and when I turn the key to the start position, I get voltage on that wire at the relay.
4. With everything connected, when I turn the key to the start position, the box relay does click, and as mentioned before, I do get 12V at the solenoid activation post on the solenoid, but nothing happens


Any thoughts?
 
#4 ·
When you turn the key to the start position, do you get a click at the solenoid itself? If so, try this:

Take a wire and jump from the + post on the solenoid (the + cable that comes from the battery) to the small post where the trigger wire (activation post) connects. Be careful when you do this. You are bypassing all safeties and the machine may start. Don't want it to start and have the blades engaged or have the unit in gear. If this causes the starter to engage and turn please report back. There is a simple fix that should solve your problem. I can send you a schematic for the repair if you like (Starter Assist Relay).
 
#6 ·
When I jump the 2 main posts, the engine turns over. When I jump the power post (on the right in the image) to the signal post (upper left) the solenoid clicks, but the engine does not turn.

When I turn the key to the start position, the solenoid does not click. However, when I disconnect the red/black signal wire and put a multimeter on it, when I turn the key to the start position, I get fully battery voltage at the connector on the end of the wire.

I have the wire schematic from the Hustler service manual. I am pretty sure the solenoid grounding is the problem, but I can't for the life of me figure out if this wire is missing or if the solenoid grounds directly to chassis, and if it does ground to chassis, can't figure out why it's suddenly not working. The solenoid is mounted and wired the same way it has always been. Is there anything underneath that could affect the start circuit? The unit did throw the drive motor belt, but it started no problem immediately following.
Image


Image
 
#5 ·
First you have to make sure all the safeties and everything is just the way it's supposed to be.
Usually that means PTO / blades disengaged, brake ON, control handles OUT and center.
I'm sure you were sitting in the seat but if you weren't, that also needs to happen.
 
#19 ·
Look above ☝☝☝
 
#28 ·
Why is his email spam?
 
#45 ·
I have hustler raptor sd 54 model 935882, and my question is--
The red wire coming from the battery side of the solonoid to the switch it has a fuse in-line, it keeps blowing the fuse. Can someone please tell !e why thos keeps happing???? I've checked and rechecked and have not found any bare wirs or anything. Could the switch cause it to this???
 
#56 ·
Hello,
I have a Raptor SD that would not start and the only way for me to start is wire jumper across the starter solenoid. If you have a solution could you please send it to me masoudmanoo@yahoo.com.

Thanks,
Mike
I will send it to you, but what are the symptoms? Do you get a "click" at the solenoid when you turn the key to "START"? Been getting a lot of requests of late for the newer brands of machines. They are getting to the age where things start to corrode and connections are not as good as they were when new. Let me know if you have any questions when you go to install the starter assist if you go that route.
 
#59 ·
Hustler Z, click sound when trying to Start ... solution. I have been having a problem with my Engine starting on my Hustler Mower over the last year. I'm getting only a single "click" sound from the Silinold. This sounds happens with the key turned to the "Start" position, which is one position past the "on" position. Each time with no aperture engagement at the Starter, until I attempted to start the engine 5 or 6 times and the aperture would eventually engage. The engine runs great after the aperture engagement and the engine cranks as normal. After doing my yearly maintenance (oil, filter, belts, lube, etc). I thought it was the appropriate time to address the starting issue. Typically what happens when I try starting the mower after 7 to 10 days (normal grass growing cycle), you hear the sillinoid make one "click" and the aperture on the starter does not engage. If you wait a few seconds and try again, you get the same result. If you get lucky, you try this 5 or 6 times and the aperture on the starter will eventually engage and the engine will crank. If you don't get a start, I put the battery charger on the mower's batter, turn on the battery charger and immediately try starting the engine ... it starts everytime. Over the most recent of months I have had to crank the engine by attaching a battery charger to the battery and the engine then cranks instantly. My diagnosis is, if the silinold is getting voltage from the battery but not enough voltage to engage the aperture, then adding the battery charger to the equation increased the voltage to the silinoid and that increased voltage will start the mower. Then the problem must be the battery is not producing enough voltage to turn the aperture. With this diagnosis, in February I added a new battery thinking the battery was going bad after 4 years of service. Adding a new battery, this initially corrected the problem. However, after mowing the yard 3 times over 3 months, this year, the new battery would not crank the engine without adding the battery charger. With the new battery not holding it's charge, it must be the voltage regulator is not working and not re-charging the battery. I added a new voltage regulator in May. After the votlage regulator was installed, I recharged the battery overnight. The next day the engine started on the first try. After mowing the grass (4-hours of servive) the mower was shutdown, then one hour later the engine would not start. Thinking I must have received a bad battery, I returned the 3 month old battery and received a replacement new battery. (Side note, the three month old battery tested find at the dealership, amp draw and load test were both normal). After further attempts to start the engine, neither the new voltage regulatory nor the new battery corrected the start problem. Moving forward, (testing the starter). I removed the starter from the engine and attached all the wires to the starter, as it was while connected to the engine, except this time the starter was sitting on top of the engine and grounded it to the battery via jumper cables. I held the started firmly with my hand and turned the key to the start position, the starter appears to be working perfectly with the aperture "kicking out" and spinning as it should, each and every time. [ Side note, I bought the Hustler mower in 2009 and in 2018, I bought a new 27 HP Kohler engine due to compression issues. I removed all the accessories parts from that old engine. Before I discarded the original block. ] I took the old Starter from storage (from the original engine from 2009) and run the same test on it as I did with Starter described above. The old Starter appears to be working perfectly, as well, the aperture "kicking out" and spinning as it should, each and every time I turner the key to start. So, now I appear to have two starters that work properly. I now have to make a decision weather to put the mower back together with the older starter or the newer starter. I decided re-install the older starter (from 2009) in it's appropriate location when I put the mower back together. So, why did I choose the older starter to reinstall if both starters seems to work equally during my testing procedure. My rashonal was the newer starter (from 2018) was in the mower when the "start" problem showed itself, therefore I'm thinking if the same symptoms occur with a different starter, and both are equal, then surly the starter is not part of my problem. Now the mower is completely put back together and the engine started normally on the first try. Problem is, I didn't really change anything with all of my efforts. All I did was take out one starter and put in another. The Starter change out process was completed on (5/15/24). The next morning I started the mower on the first try. I wanted to run some "test starts" on the mower throughout the day to help me determine if I made the correct choice of using the older (2009) starter, as opposed to the newer (2018) starter. The engine started on the first attempt 6 out of 7 tries, throughout the day. With each attempted start not less than 15 to 20 minutes apart. The "attempted start" that failed, did infact start on a second turn of the key, on the first attempt there was no sounds other than the click from the sillanold. So, technically the original problem still exist, though much improved. Technically, each and every time you initiate the start by turning the key, I expect the engine to spin over and attempt to start. Since that's not what happened, the problem still exist. So, what's next in the electrical system that has not been checked out, tested or replaced at this point? Here's what we know at this point. The engine will not start by turning the key 100 percent of the time. It's not the battery (new 5/13/24), its not the voltage regulator (new 5/10/24), it's not the starter (changed 5/15/24), it's not dirty or corroded electrical connections at the: - Clutch Pigtail connection, - Voltage Regulator Pigtail connection, - Safety Switches for the Control Handles, - Safety Switches at the Seat, - Fuse box, - Ignition switch (All electrical connections were un-pluged, cleaned and Reconnected). At this point, I haven't changed the "Ignition Switch" or the wiring harnesses yet. All wiring harnesses look strong, the outer wrapping on the wires is not failing and there has not been pinching of the wire or other damage to the electrical connectors, so let's move forward with the "Ignition Switch" itself being the problem. I installed a new Ignition Switch, plugged the connector into the back side of the Switch and the mower cranked fine all day. I some-what believe the Ignition Switch was the culprit (or problem) all along. But I have no proof. Now I have Flywheel rotation and a engine start every attempt. Kenh2817@gmail.com
 
#60 ·
Hustler Z, click sound when trying to Start ... solution. I have been having a problem with my Engine starting on my Hustler Mower over the last year. I'm getting only a single "click" sound from the Silinold. This sounds happens with the key turned to the "Start" position, which is one position past the "on" position. Each time with no aperture engagement at the Starter, until I attempted to start the engine 5 or 6 times and the aperture would eventually engage. The engine runs great after the aperture engagement and the engine cranks as normal. After doing my yearly maintenance (oil, filter, belts, lube, etc). I thought it was the appropriate time to address the starting issue. Typically what happens when I try starting the mower after 7 to 10 days (normal grass growing cycle), you hear the sillinoid make one "click" and the aperture on the starter does not engage. If you wait a few seconds and try again, you get the same result. If you get lucky, you try this 5 or 6 times and the aperture on the starter will eventually engage and the engine will crank. If you don't get a start, I put the battery charger on the mower's batter, turn on the battery charger and immediately try starting the engine ... it starts everytime. Over the most recent of months I have had to crank the engine by attaching a battery charger to the battery and the engine then cranks instantly. My diagnosis is, if the silinold is getting voltage from the battery but not enough voltage to engage the aperture, then adding the battery charger to the equation increased the voltage to the silinoid and that increased voltage will start the mower. Then the problem must be the battery is not producing enough voltage to turn the aperture. With this diagnosis, in February I added a new battery thinking the battery was going bad after 4 years of service. Adding a new battery, this initially corrected the problem. However, after mowing the yard 3 times over 3 months, this year, the new battery would not crank the engine without adding the battery charger. With the new battery not holding it's charge, it must be the voltage regulator is not working and not re-charging the battery. I added a new voltage regulator in May. After the votlage regulator was installed, I recharged the battery overnight. The next day the engine started on the first try. After mowing the grass (4-hours of servive) the mower was shutdown, then one hour later the engine would not start. Thinking I must have received a bad battery, I returned the 3 month old battery and received a replacement new battery. (Side note, the three month old battery tested find at the dealership, amp draw and load test were both normal). After further attempts to start the engine, neither the new voltage regulatory nor the new battery corrected the start problem. Moving forward, (testing the starter). I removed the starter from the engine and attached all the wires to the starter, as it was while connected to the engine, except this time the starter was sitting on top of the engine and grounded it to the battery via jumper cables. I held the started firmly with my hand and turned the key to the start position, the starter appears to be working perfectly with the aperture "kicking out" and spinning as it should, each and every time. [ Side note, I bought the Hustler mower in 2009 and in 2018, I bought a new 27 HP Kohler engine due to compression issues. I removed all the accessories parts from that old engine. Before I discarded the original block. ] I took the old Starter from storage (from the original engine from 2009) and run the same test on it as I did with Starter described above. The old Starter appears to be working perfectly, as well, the aperture "kicking out" and spinning as it should, each and every time I turner the key to start. So, now I appear to have two starters that work properly. I now have to make a decision weather to put the mower back together with the older starter or the newer starter. I decided re-install the older starter (from 2009) in it's appropriate location when I put the mower back together. So, why did I choose the older starter to reinstall if both starters seems to work equally during my testing procedure. My rashonal was the newer starter (from 2018) was in the mower when the "start" problem showed itself, therefore I'm thinking if the same symptoms occur with a different starter, and both are equal, then surly the starter is not part of my problem. Now the mower is completely put back together and the engine started normally on the first try. Problem is, I didn't really change anything with all of my efforts. All I did was take out one starter and put in another. The Starter change out process was completed on (5/15/24). The next morning I started the mower on the first try. I wanted to run some "test starts" on the mower throughout the day to help me determine if I made the correct choice of using the older (2009) starter, as opposed to the newer (2018) starter. The engine started on the first attempt 6 out of 7 tries, throughout the day. With each attempted start not less than 15 to 20 minutes apart. The "attempted start" that failed, did infact start on a second turn of the key, on the first attempt there was no sounds other than the click from the sillanold. So, technically the original problem still exist, though much improved. Technically, each and every time you initiate the start by turning the key, I expect the engine to spin over and attempt to start. Since that's not what happened, the problem still exist. So, what's next in the electrical system that has not been checked out, tested or replaced at this point? Here's what we know at this point. The engine will not start by turning the key 100 percent of the time. It's not the battery (new 5/13/24), its not the voltage regulator (new 5/10/24), it's not the starter (changed 5/15/24), it's not dirty or corroded electrical connections at the: - Clutch Pigtail connection, - Voltage Regulator Pigtail connection, - Safety Switches for the Control Handles, - Safety Switches at the Seat, - Fuse box, - Ignition switch (All electrical connections were un-pluged, cleaned and Reconnected). At this point, I haven't changed the "Ignition Switch" or the wiring harnesses yet. All wiring harnesses look strong, the outer wrapping on the wires is not failing and there has not been pinching of the wire or other damage to the electrical connectors, so let's move forward with the "Ignition Switch" itself being the problem. I installed a new Ignition Switch, plugged the connector into the back side of the Switch and the mower cranked fine all day. I some-what believe the Ignition Switch was the culprit (or problem) all along. But I have no proof. Now I have Flywheel rotation and a engine start every attempt. Kenh2817@gmail.com
TLDR..........one paragragh eh?
 
#61 ·
@kenh2817 Not sure where you stand with the machine now, tried my best to understand the post but got lost along the way. What you changed with all the work you did was, in effect, clean the electrical connections. The clicking was caused by a low voltage/amperage situation. Now, if you still encounter that clicking when tryhing to start the machine, chances are one or some of the safeties are slightly corroded and not making a good contact.

I see you gave your email address. Do you want a copy of the article and schematic for the Starter Assist Relay? Let me know if you do.