I was afraid I'd have to clarify that. I know me, so this is probably going to get wordy and might even meander 1 or 12 times. lol
Short answer... Some of the "best websites" submitted are junk.
(Don't anyone get paranoid that I'm referring to their own site they might have posted. I didn't pay attention on who owns what during my run through and will probably just talk about one that I know isn't a lawnsiter's site.)
Long answer...
An analogy might be that Joe Homeowner, can look at a Walmart 99 cent block retaining wall and say, "
Yep, that's exactly what I want. Awesome!", whereas you, the landscape pro, will look at Joe Homeowner and say, "
Right, I get why you think that, but here's why that's a horrible idea.". With some of the linked sites, I think you'd be hard-pressed to find legit web marketing folks who will agree with the submissions.
In a sampling of those sites, I'm seeing terrible execution of both front end design and the underlying technology used, but they have the same commonality: "
They're overly tech'y.", which is what i mean when I say "
whizbangs for the sake of whizbangs". Tech for the sake of tech tends to not go well.
I've had the following conversation dozens of times:
Me: "Why does that paragraph about Aeration fly in from the left?"
Bob's Lawn Care: "Because it looks really cool."
Me: "How does that sell for you? Does your visitor like it? Does it work on all browsers and devices?"
Bob's Lawn Care: "It also makes a whistling sound when it comes in."
When you scroll down a web page and content flies in from the side, you might look at it and thing, "
Damn, that's cool.", whereas some of us look at it and think, "
Gross, how much code was used to make something that visitors don't actually like, find useful, or even care whatsoever about? Now I have to see if it works on my phone, too.". There's a reason you see those kind of animations and whatnot available via pre-made templates at ThemeForest, but rarely will you see the methods used by legit web agencies. They sell to people that think it looks cool, whereas a pro "should" have your best interest in mind and apply what they know works.
One of my favorite exercises is to have people visit sites with serious web budgets and see what tech they do and don't apply to a site. When you go to Amazon or Apple, two companies that solely exist to sell you things ASAP, do you see content or products flying in from all directions? Do you see background videos running for no apparent reason? Do you see anything to distract you from reading about the offering? Do you see hard to read fonts? Do you see pages of white text (or, God forbid, "lawn care green" text) on a black background? Use other company's marketing budget to your advantage. There are plenty of lawn and landscape companies out there that can be leveraged like this for something more apples to apples.
So, howabout a deep'ish dive on one of the linked sites?
One submission that is well-liked, is a bloated, visual mess, with a homepage that's still trying to load on my cellphone and the desktop version pushing 10mb of useless video, over 15.7 seconds, into my browser. Even their ubiquitous "lawn care" service page takes 15.2 seconds and is 8.53mb. I even had to double check that one. Turns out that the web agency didn't optimize images, so what looks to be a couple of mid-size photos are actually 4.8mb and 1.9mb, respectively. And now I know why my phone hates the site. lol I'd guess each page on the site probably faces the same issues.
In addition to that, the typography used makes it a chore for "the typical" lawn care demographic to read. Small, italicized font and no paragraph breaks? I guess I'd buy their services if I could actually read about their services. I will say, however, that while oversized, I do like that site's quote estimate form. It's very nicely done.
When I look at the agency that built that particular site, I see that video backgrounds are "their thing". The agency's own web site is littered with background video galore. I think I even just got motion sick from it... But, it comes down to that "
What's the purpose of it?" thing? How does a background video of a looping handshake help me when I'm trying to focus on reading super tiny text about the benefits of grub control?
Maybe it's just me. Design is subjective, you know. Lead gen, however, is quantifiable. From my view, we generate better leads when people can easily navigate a web site and be sold on what they see and learn. Usability studies have been backing that up since the olden days of the 90's when
Jakob Nielsen first started writing on the subject, as well as that magical time when
the <blink> html tag was finally deprecated.
Whew... Anyone mind if I tighten that up a bit, maybe extend it, and turn it into a very long blog post?
Questions or clarifications, just yell.*
*Unless you're from the agency that built that awful site. There is no defense.