Ok, I started using Jobber a couple weeks ago, loaded my customer list into it and have even created a round of invoices with it for snow removal. It's fairly straightforward and easy to use, though like all of the programs I've tried there's always tons of features I have no use for, and a lack of ones that I want.
For example, why is there no way to print a physical paper copy of a jobs list? I'm not going to try to load Jobber on my smartphone between each plowing job to make sure I've not missed one, it would be a lot easier to be able to just take the job list and print it out.
Which leads me to the next issue, the mapping. Great, I can map out my entire customer list, but I don't need every customer on the list, I just need the ones I have in place for these jobs. I found I can view them on the map, but there's no option to plan an "optimized route" using the customers in the current jobs list. I need the list in the shortest route order, not alphabetical or by job number.
I'd also like the ability to regenerate a set job list as needed. Like for snow removal, it's typically the same list of customers each time. I shouldn't have to spend an hour building the list for each event. Unlike mowing, I really can't just schedule the jobs for a weekly basis or whatever, it's something that happens at random. It would be nice to have a saved jobs list that I could just click on each time the event happens.
I know there's plenty of support with jobber, they have called me and emailed me to make sure I know where to turn when I need help, but it's hard to convey what I need help with when the options don't exist.
Here's another addition I'd like to see: I've sent out the invoices, and checks are coming in. I'd like a simple check box next to each of the customers on the invoice list. Then I could simply check the customers I received checks from and click "paid" and it marks them all paid in full. Having to find and open each one individually to mark it paid is unnecessarily time consuming, and in the mowing season it's often precious minutes I don't have to spare.
I like the option of setting up customers on a reoccurring schedule once the season starts. Then at the end of each month weekly mowing customers will already have that part filled in. Of course most will still need to be opened individually to add extra items like replacing a sprinkler or fertilizing, etc. Catch is when every lawn is scheduled weekly by default, and there's a week that the mowing is skipped, then that will have to be manually edited as well.
Thoughts? Are you having the same issues? Different things you would like to see added?
For example, why is there no way to print a physical paper copy of a jobs list? I'm not going to try to load Jobber on my smartphone between each plowing job to make sure I've not missed one, it would be a lot easier to be able to just take the job list and print it out.
Which leads me to the next issue, the mapping. Great, I can map out my entire customer list, but I don't need every customer on the list, I just need the ones I have in place for these jobs. I found I can view them on the map, but there's no option to plan an "optimized route" using the customers in the current jobs list. I need the list in the shortest route order, not alphabetical or by job number.
I'd also like the ability to regenerate a set job list as needed. Like for snow removal, it's typically the same list of customers each time. I shouldn't have to spend an hour building the list for each event. Unlike mowing, I really can't just schedule the jobs for a weekly basis or whatever, it's something that happens at random. It would be nice to have a saved jobs list that I could just click on each time the event happens.
I know there's plenty of support with jobber, they have called me and emailed me to make sure I know where to turn when I need help, but it's hard to convey what I need help with when the options don't exist.
Here's another addition I'd like to see: I've sent out the invoices, and checks are coming in. I'd like a simple check box next to each of the customers on the invoice list. Then I could simply check the customers I received checks from and click "paid" and it marks them all paid in full. Having to find and open each one individually to mark it paid is unnecessarily time consuming, and in the mowing season it's often precious minutes I don't have to spare.
I like the option of setting up customers on a reoccurring schedule once the season starts. Then at the end of each month weekly mowing customers will already have that part filled in. Of course most will still need to be opened individually to add extra items like replacing a sprinkler or fertilizing, etc. Catch is when every lawn is scheduled weekly by default, and there's a week that the mowing is skipped, then that will have to be manually edited as well.
Thoughts? Are you having the same issues? Different things you would like to see added?
